In Business
Development Stay
Professionally Involved But Emotionally Detached
Along with your Purpose in Business Development, your ability to stay
emotionally detached in interactions with prospects and clients is a
critical component to your success. Emotion impacts both ends of the
transaction: don't expect a prospect/client to be concerned about your
feelings; and in turn, do be objective in assessing the relationship in
order to do what's best for your prospect or client.
In reality,
this is easier said than done. Even though we are aware that Business
Development isn't the role where we get our emotional needs met, we still
fall into the trap of relating the closing of a deal to personal and
professional self worth. This is a no-win scenario. Allowing
feelings to interfere in the transaction seriously damages your ability to
fulfill your Purpose ... doing what's in the client's best interest.
In Business Development, it's never about you. It's all about the
client and their needs, their concerns, their perspective of the problem,
and ultimately, their decision about the solution. In come cases, the
solution may not even involve you or your company!
Professional
objectivity is key to establishing trust and credibility in any long-term
Business Development relationship. And, leaving your emotions out of the
transaction is the way to achieve it.