ENGAGING AND INFLUENCING STAKEHOLDERS OVERVIEW
Stakeholders/clients understand the why behind a project. The why defines the purpose. Engaging, influencing and keeping buy-in from key stakeholders are the most important activities a program or project manager needs to undertake. Programs, project deliverables, budgets and growth can quickly be undermined if there is poor stakeholder engagement and minimal buy-in. Yet there is very little information available to address their critical skill sets.
The Mastering Stakeholder Engagement™ (MSE) workshop is specifically designed to help Program and Project Managers understand the roles, skills and activities to allow them to better drive client success as well as build a viable set of tools and techniques to better manage communications with the customer and other stakeholders.
WHY IS IT IMPORTANT THAT PROGRAM MANAGERS DEVELOP KEY CLIENT ENGAGEMENT SKILLS?
- The Need to Manage Stakeholders/Clients
- The Ability to Manage Communication
- The Necessity to Manage Scope
- The Skill to Manage Expectations
- The Ability to Develop Organic Program Growth
- The Responsibility to Keep Programs Sold
- The Improved Ability to Gather Intelligence
Leave with an improved arsenal of fundamental stakeholder/client engagement skills and techniques that will help you improve stakeholder/client management as well as your fundamental communications skills in your every day dealings with people.