You can’t change RESULTS if you don’t change BEHAVIOR…
You can’t change BEHAVIOR unless you change THINKING.
The Certified Customer Engagement Program™
- Offers an Organization the Means to Invest in Rising Leaders and Transforms Them into Effective Certified Client Engagement Professionals
- How to Identify and Shape Opportunities Early in the Relationship
- Develops the Thinking & Processes to Produce a High-performing, Revenue-generating Culture
- Provides Tangible Assignments to Strengthen Engagement Skills, as Well as Access to Coaches to Strengthen Accountability
- Provides Professional-level Certification in the Proven MBDi HUMINT®-producing Client Engagement Process
- A 12-month, 3-semester Curriculum Includes Individual and Group Coaching Sessions with Virtual and Instructor-led Classes
Please let us know any issues that you would like to discuss and an MBDi team member will reach out to you to start a conversation.