Description
ENGAGING AND INFLUENCING STAKEHOLDERS OVERVIEW
Stakeholders/clients understand the why behind a project. The why defines the purpose. Engaging, influencing and keeping buy-in from key stakeholders are the most important activities a program or project manager needs to undertake. Programs, project deliverables, budgets and growth can quickly be undermined if there is poor stakeholder engagement and minimal buy-in. Yet there is very little information available to address their critical skill sets.
The Mastering Stakeholder Engagement™ (MSE) workshop is specifically designed to help Program and Project Managers understand the roles, skills and activities to allow them to better drive client success as well as build a viable set of tools and techniques to better manage communications with the customer and other stakeholders.
WHY IS IT IMPORTANT THAT PROGRAM MANAGERS DEVELOP KEY CLIENT ENGAGEMENT SKILLS?
- The Need to Manage Stakeholders/Clients
- The Ability to Manage Communication
- The Necessity to Manage Scope
- The Skill to Manage Expectations
- The Ability to Develop Organic Program Growth
- The Responsibility to Keep Programs Sold
- The Improved Ability to Gather Intelligence
Leave with an improved arsenal of fundamental stakeholder/client engagement skills and techniques that will help you improve stakeholder/client management as well as your fundamental communications skills in your every day dealings with people.
TESTIMONIALS
“I not only learned helpful techniques for managing my clients from the instructor, but I also learned so much from my fellow classmates’ experiences.” ~Business Analyst
“Prepare yourself for your conversation with your client. Very few people understand how to communicate.” ~Program Manager
“Great presenter and quality of information.” ~Senior Program Manager
“A very energized session with interesting and practical workshop exercises.” ~VP of Client Success
“Own it.” ~Program Manager
“Wonderful session……….Jim and Carla were fantastic. I look forward to future events where Jim is the lead presenter.” ~Principal
“Very practical and helpful training that will significantly improve skills of project and program managers. It will change your thinking and will make you much more efficient”~Program Manager
“The workshop has provided me key skills that will make me more effective in my role.” ~ Program Manager