Mastering Stakeholder Engagement Workshop Friday, August 2

$999.00

The Mastering Stakeholder Engagement™ (MSE) workshop is specifically designed to help Program and Project Managers understand the roles, skills and activities to allow them to better drive client success. They leave with an improved arsenal of fundamental stakeholder/client engagement skills and techniques that will help you improve stakeholder/client management as well as your fundamental communications skills in your every day dealings with people. For Group Discounts email Priya promano@mbdi.com

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Description

ENGAGING AND INFLUENCING STAKEHOLDERS OVERVIEW 
Stakeholders/clients understand the why behind a project. The why defines the purpose. Engaging, influencing and keeping buy-in from key stakeholders are the most important activities a program or project manager needs to undertake. Programs, project deliverables, budgets and growth can quickly be undermined if there is poor stakeholder engagement and minimal buy-in. Yet there is very little information available to address their critical skill sets.

The Mastering Stakeholder Engagement™ (MSE) workshop is specifically designed to help Program and Project Managers understand the roles, skills and activities to allow them to better drive client success as well as build a viable set of tools and techniques to better manage communications with the customer and other stakeholders.

WHY IS IT IMPORTANT THAT PROGRAM MANAGERS DEVELOP KEY CLIENT ENGAGEMENT SKILLS?

  • The Need to Manage Stakeholders/Clients
  • The Ability to Manage Communication
  • The Necessity to Manage Scope
  • The Skill to Manage Expectations
  • The Ability to Develop Organic Program Growth
  • The Responsibility to Keep Programs Sold
  • The Improved Ability to Gather Intelligence

Leave with an improved arsenal of fundamental stakeholder/client engagement skills and techniques that will help you improve stakeholder/client management as well as your fundamental communications skills in your every day dealings with people.

TESTIMONIALS

“I not only learned helpful techniques for managing my clients from the instructor, but I also learned so much from my fellow classmates’ experiences.”  ~Business Analyst

“Prepare yourself for your conversation with your client. Very few people understand how to communicate.”  ~Program Manager

“Great presenter and quality of information.”  ~Senior Program Manager

“A very energized session with interesting and practical workshop exercises.”  ~VP of Client Success

“Own it.”  ~Program Manager

“Wonderful session……….Jim and Carla were fantastic. I look forward to future events where Jim is the lead presenter.” ~Principal

“Very practical and helpful training that will significantly improve skills of project and program managers. It will change your thinking and will make you much more efficient”~Program Manager

“The  workshop has provided me key skills that will make me more effective in my role.” ~ Program Manager

Location/Time

DATE
Friday, August 2, 2019

PROGRAM TIMELINE
8:30 am to 4:30 pm:  The training starts promptly at 8:30 am and will end at approximately 4:30 pm

DRESS CODE
Business Casual

VENUE
8000 Towers Crescent, Vienna, VA 22182

Skyline Room

 

FOOD
Lunch, snacks and beverages will be provided

Program Agenda

LEARNING FOR SUCCESS
Leave with an improved arsenal of fundamental stakeholder/client engagement skills and techniques that will help you improve stakeholder/client management as well as your fundamental communications skills in your every day dealings with people.

In this program you will cover the 3 main areas listed below learn the principles of Stakeholder/Client Engagement

  • Understand the 4 Phases of the Stakeholder/Client Engagement Process
  • Know and understand what specific pains you solve for stakeholder/client
  • Know how to develop a script that will uncover the takeholder/client’s core
    issues
  • Know how to “rack and stack” data, Intel and validated human Intel (HUMINT®)
  • Know how to base your decisions on validated human Intel
  • Know how to use a Client Engagement Process to get beyond a personality
    driven client engagements
  • Know how and where to intelligently allocate resources to resolve client pain

PROGRAM AGENDA

  • MODULE 1: Shaping and Tracking Relationships and Opportunities
  • MODULE 2: Introduction to the MBDi HUMINT® Client Engagement Process (HCEP)
  • MODULE 3: Phase 1 of the HCEP: Homework Before the Call
  • MODULE 4: Phase 2 of the HCEP: Preparing for a Call
  • MODULE 5: Phase 3 of the HCEP: Executing the Call- Establishing Trust
  • MODULE 6: The DO Components of the 12 Core Competencies- Listening and Questioning Skills
  • MODULE 7: Phase 3 of the HCEP: Executing the Call- Diagnostic Interview
  • MODULE 8: Executing the Call Confirming Financial Ability To Invest
  • MODULE 9: Documenting the Call

Lead Instructor

JAMES (JIM) J. ALLEN, JR.

Jim Allen has extensive experience working with the Intelligence Community, the Department of Defense, Civilian Agencies and Commercial accounts. Not only does he apply a disciplined Business Development approach to all new and expanded opportunities, he also brings significant expertise in Project Management, P&L Leadership, Opportunity Shaping, and Solution Architecture in the design of cost-effective solutions for complex problems that address customer issues.

Before retiring from a career spanning several decades with major government services organizations including TASC, SAIC, Grumman Data Systems, United Computing, Response Resource and General Electric, Jim held multiple leadership positions in Business Development, Line Management and Chief Engineering roles.

During the last ten years, he was responsible for managing a $4B pipeline, led $2B in pursuits, and captured $800 M in new business. Additional achievements include his creation of a comprehensive work breakdown structure compliant with RFP/RFQ requirements and Federal Acquisition regulations key to establishing major program pursuit budgets and doubling capture opportunities.

With MBDi, Jim serves as a Senior Consultant and Trainer. His experiential knowledge as a seasoned professional who has led teams in identifying, qualifying, pursuing, shaping and winning lucrative contracts makes him a valuable resource for clients.

Jim earned an MS degree in Management of Information Technology from the University of Virginia, and earned a BS in Industrial Engineering from the Georgia Institute of Technology.

Testimonials

“I not only learned helpful techniques for managing my clients from the instructor, but I also learned so much from my fellow classmates’ experiences.”   Business Analyst

“Prepare yourself for your conversation with your client. Very few people understand how to communicate.”  Program Manager

“Great presenter and quality of information.”     Senior Program Manager

“A very energized session with interesting and practical workshop exercises.”     VP of Client Success

“Own it.”   Program Manager

“Wonderful session……….Jim and Carla were fantastic. I look forward to future events where Jim is the lead presenter.” Principal

“Very practical and helpful training that will significantly improve skills of project and program managers. It will change your thinking and will make you much more efficient”~Program Manager

“You made a formidable topic approachable an more friendly.”~Professor of Program Manager

“The  workshop has provided me key skills that will make me more effective in my role.” ~ Program Manager

“This course applies to life in general. Breaks down all aspects of human interaction …….. Prepare to dive deep into your ego states and “head trash.”~Department Manager & Senior Project Engineer

FAQs

WHAT DISTINGUISHES MBDI FROM OTHER TRAINING COMPANIES?

MBDi Business Development methodology takes a holistic approach that not only teaches the what and the how, but also the why behind effective communication skills and building win-win relationships with stakeholders/clients, which is where most other training programs fall short. By examining the behavioral psychology that drives decision making, our courses give you a better grasp of how you can use your knowledge to improve client engagement and build lasting relationships.

WHAT IS YOUR CANCELLATION POLICY?

If you request cancellation 14 days or more before a scheduled workshop, you may nominate a substitute or transfer to another program at no additional cost. Refund requests will incur a $250 cancellation fee. Refunds are not provided for cancellations received less than 14 days before a scheduled workshop. Transfers or substitutions within 7 days of a scheduled workshop will incur a $500 administration fee. All cancellations, transfer requests and substitutions must be made in writing to promano@mbdi.com.

Refunds are not given for no-shows.

MBDi reserves the right to cancel any event at its reasonable discretion. In the event of cancellation, MBDi will coordinate your attendance in another training session.

WHAT LEVEL OF EXPERIENCE DO MOST OF YOUR MASTERING STAKEHOLDER ENGAGEMENT WORKSHOP ATTENDEES HAVE?

We have successfully trained a wide variety of individuals with very diverse backgrounds and experience. No matter your experience level, you will get the most from your training if you establish your goals before you begin the program.

Very experienced attendees often find that they discover things they didn’t know, or they finally understand why their approach has worked in the past. Novices are in a particularly good position because they are able to start from scratch without having to unlearn any incorrect behaviors.

Regardless of your level of experience, completing your pre-work and coming ready to learn, unlearn, or re-learn, will help you optimize your educational experience.

IS THE MASTERING STAKEHOLDER ENGAGEMENT WORKSHOP RELEVANT TO ANY INDUSTRY?

This workshop is an open-enrollment training program appropriate for Program and Project Managers in all industries who wish to improve their Stakeholder/Client engagement skills, while enhancing their professional and personal lives.

QUESTION NOT ADDRESSED?  ASK US 

Cost & Registration

MASTERING STAKEHOLDER ENGAGEMENT™ WORKSHOP FEE – $999 (USD) per ATTENDEE plus a $30 shipping fee for reading materials.

The workshop fee includes morning and afternoon breaks, lunch and snacks, and all classroom materials. Program materials shipping and handling additional charge.

You may register using any of the options below. Payment in full is required before the commencement of the program. When registering, you can request an invoice or charge a credit card.

  • Online – Find the program you wish to attend, click on the add to cart button and then follow the checkout instructions.
  • Telephone – You may call Priya at (704) 553-0000 x 19.
  • Email – Send Priya an email at promano@mbdi.com

MATERIALS & SHIPPING

  • A flat fee of $30.00 will be charged for workshop material handling and shipping.

CANCELLATION POLICY 

  • If you request cancellation 14 days or more before a scheduled workshop, you may nominate a substitute or transfer to another program at no additional cost. Refunds are not provided for cancellations received less than 14 days before a scheduled workshop. All cancellations, transfer requests and substitutions must be emailed to Priya at promano@mbdi.com.
  • No registration fees will be refunded for no-shows.
  • MBDi reserves the right to cancel any event in its reasonable discretion. In the event of cancellation, MBDi will coordinate your attendance in another training session.

All cancellations, transfer requests and substitutions must be made in writing to promano@mbdi.com.

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