Learn How to Gather the Right Human Intelligence
Training for Improved Opportunity Identification & Qualification
Proactively Engage Customers to Shape RFPs Early
Our Proven Customer Engagement Training Teaches You How
Customer Engagement Training
Customer Engagement Training For Government Contractors

Business Development Services & Customer Engagement Training Proven to Increase Win Rates

MBDi’s mission is to develop winning partnerships with our customers,  to enable them to become winning partners with their customers. We do this by transforming  their organizations and people into proven Customer Engagement leaders able to develop customer intimacy, gather HUMINT and shape opportunities for the success of the customer and themselves.

Our proven  HUMINT focused process approach, and high-caliber consultants provide Coaching, Instructional and Accountability to maximize revenue growth. This is not just another training program. It’s a process implementation and professional development program that will dramatically change your results by focusing on what really matters, actionable HUMINT from your customers.

All of our consultants are former CEO’s, managing partners, senior military officers or senior BD experts. Each provides deep subject matter expertise in Business Development, in addition to real world experience in your industry.

Our Business Development specialists have walked in your shoes. They’ve worked in your industry. They understand the pressure you’re under to achieve superior revenue results. Most importantly, they know what works. They know what doesn’t. And they know the clearest and shortest path to get you there.


Continuing Education Credits Awarded for All MBDi Programs Toward PMI and PE Certifications

As a Registered Education Provider for the Project Management Institute (PMI) and Professional Engineers of North Carolina(PENC), all MBDi programs offer PMI and PENC PDU’s or CE credits. This  includes both “In-House” and “Mixed” events and includes our newest program MBDi Certified Customer Engagement Profession Program. This new program will be starting in early 2018.

Want more information- click here. 

Upcoming Programs

HUMINT Certified Customer Engagement Professional Program

Summer Program – starts 1 July 2018
Fall Program – starts 1 September 2018

101 – 3 Day Executive Workshop

 14-16 August, 2018 – Charlotte, NC
6-8 November, 2018 – Charlotte, NC

 

What Our Clients Are Saying

  • I am writing to let you know how much I appreciated the assessment you did for me this year. You and the rest of the team did an exceptional job with the entire process. Your approach, methodology, and interview skills provided me with the insight I needed to evaluate the team and make critical business decisions to improve in many areas. Additionally, your observations were correct and have assisted greatly in addressing some of the challenges brought about by merging the two companies’ cultures into a growth oriented/ revenue generating team. Your people business insights and recommendations were especially astute.

    Executive Vice President | American Systems
  • Our revenue doubled with MBDi’s guidance over a four year period. We further expect a 10% increase this year and in 2016 due to their realignment and professional development of our BD organization.

    Sr. Vice President Business Development & CSO | Marotta Controls, Inc.
  • The training, coaching and consulting work MBDi performed for Leupold from 2011-2014 was instrumental in helping our team develop the critical skills and processes needed to be successful. We created an Opportunity Pipeline, refined our Business Development Process, developed Award Plans, and identified which opportunities should be pursued. These diagnostic tools lead to a 200 percent growth in revenue during the 3 year time period. Furthermore, the MBDi system increased the team’s efficiencies, which reduced cost by an average of 10% each year. The folks at MBDi are an investment, not an expense

    Director of Military Business Development, Leupold & Stevens, Inc.
  • MBDi has provided excellent strategic and practical assistance in our efforts to grow a key segment of our business. They helped develop and implement a formal advisory board to bring focus and expertise to this business, and have participated as active and creative members of that Board. Their engagement beyond the advisory board has been targeted to more specific issues, and very effective.”

    SVP and General Council, Crowley Maritime Corporation
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  • Strategy Development & Planning
  • Objectives, Measures and Initiatives
  • Strategic Advisory Board Membership
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  • Business Development and Capture Process Design and Customization
  • HUMINT Customer Engagement Process Customization and Implementation
  • Revenue Growth Coaching
  • Specialized Consulting for Government Contractors
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With over 35 years of experience, Mastering Business Development, Inc. is one of the premier Business Development services and training firms in the world. Our Customer Engagement and Business Development training for Government Contractors and other technical industries is second to none. Why? Because it consistently produces significant, tangible revenue results.

Contact Us

Thank you for your interest in MBDi. Please fill out the contact form below and one of our team members will be in touch with you shortly.

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In this White Paper you will learn:
  • The different psychological profiles of BD Majors verses BD Minors
  • Criteria to evaluate personnel for a BD role
  • Why behavioral psychology is a critical knowledge competency for success in Business Development
  • The four distinctive BD roles and how to understand, assess and coach those individuals critical to revenue growth
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • The eight-element approach to turning around revenue growth
  • Critical components for a high performing BD organization
  • Is it possible to change the culture of a BD organization?
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • What a new BD culture incorporates
  • Why BD culture change produces a greater return on investment than strategy
  • How external catalysts are critical to changing BD culture
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • Why trust is important in developing business
  • Why a client engagement process mapped to a qualification/disqualification phase is necessary
  • The three early shaping environments impacting your revenue results
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • What the true ROI is for training and development investments
  • How installing a purpose-driven client engagement process impacts pipeline quality
  • Why to fund education, coaching and professional development for effective customer engagement thinking and skills
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • The missing link in most Business Development processes
  • What is HUMINT® and why it's a critical component in intelligence gathering
  • How credibility in BD is determined by the level and type of questions asked
Your Information will never be shared with any third party.
Issue Paper:
  • Hiring retired senior military personnel for Business Development positions is a common practice in the Government Contracting industry. No matter how rational the custom of having retired military personnel call on their former subordinates now running government agencies or departments may seem, this scenario actually produces three troubling contradictions, one each from the individual, the corporation and the marketplace.
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • Key Indicators of Revenue Growth Stagnation or Contraction
  • Stovepipe to Strategic: Restructuring the Business Development Model
  • Steps for Implementation
  • Assess the Present State of a Business Development Organization
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • Indications of Business Development model problems
  • Business Development Strategy, Planning and Capabilities
  • Opportunity Identification & Qualification vs. The Crystal Ball.
  • Business Development Professionals vs. Door-Openers and Butterfly Catchers
Your Information will never be shared with any third party.
Issue Paper:
  • Few positions have the success of an organization weighing upon them like those in Business Development.
  • Once the hiring decision is made, a substantial and long-term investment of time and finance is required to launch the individual to the point where they are building relationships, qualifying and shaping opportunities and building a pipeline.
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • Do You Need a Special Ops Team of Super Hunters for Your Organization?
  • Should You Stand Up a BD Strike Team?
  • Characteristics of a BD Strike Team Leader
  • Stand Up and Deliver: The Strategic Advantage
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • A proven Intel Gathering Strategy to fortify decision-making and drive revenue results
  • The difference between companies that make good “Pursuit/No Pursuit” decisions and those that don't.
  • The five stages of the Intelligence Cycle
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • Lifting a page from the small company Business Development playbook can be a game-changing strategy in this transformed environment.
  • Game-Changing Structure Strategy
  • The Case for Professional Development
Your Information will never be shared with any third party.
Issue Paper:
  • Want to get inside your customer’s head and discover the real issues? Then go to the source and just ask!
  • Are you gathering Data or Source HUMINT ®
Your Information will never be shared with any third party.
Issue Paper:
  • Determining Barriers & Overcoming Obstacles to Growing Revenue in a Recessionary Economy
  • Moving the Needle in Tough Times
Your Information will never be shared with any third party.
In this White Paper you will learn:
  • Guidelines for leveraging products and services to international military/defense markets in Government Contracting.
  • Top Ten List for International Business Development Success in Government Contracting
Your Information will never be shared with any third party.